Overview and Scrutiny holds the Council’s decision-makers and partners to account and helps improve services for local people and visitors.  Acting as the Council’s watchdog, it challenges and reviews the decisions that are made about Torbay.  Overview and Scrutiny can also review existing policies and issues of concern.

Overview and Scrutiny is not an inspection process but is a positive way of looking at an issue from an independent point of view, highlighting areas that work well and suggesting where improvements can be made.

Overview and Scrutiny does not make decisions and does not investigate individual complaints.

If you would like further information about the Council’s complaint system, visit the Council’s Complaints Procedure page.